If your order hasn’t been processed or shipped, we can update your shipping address—contact us as soon as possible for assistance. We ship small parcels to Canada, while large items may be delivered to the nearest port with additional charges. For more details, please contact us before placing international orders.

International orders are subject to the same return policy as domestic orders, unless otherwise specified. Return shipping fees may apply. Personal Protective Equipment (PPE) items are non-returnable due to hygiene and safety concerns. An RGA form is required to process your return please contact our customer service team at customerservice@aossmedical.com immediately. Please note that returns are accepted within 30 days of purchase, provided the item is in original condition and is approved by our customer service team. 

If your item arrives damaged, please contact our customer service team at customerservice@aossmedical.com immediately. We will assist you with a return or exchange, depending on the situation. 

AOSS Medical Supply, Inc collects certain personal information such as your name, phone number, and postal address to provide and improve our services. Additionally, we collect log data (such as IP addresses, browser information, and pages visited) and use cookies to enhance your browsing experience. We may also share your information with trusted third-party service providers who help us deliver our services. However, we do not share or disclose your personal information for any other purpose, and we take steps to ensure its security. For more detailed information, please review our full Privacy Policy.

At AOSS, we are able to serve just about any market! We have established ourselves as a medical supply company specializing in dialysis and plasma. In recent years we have begun to offer products to EMS, Dental, & Tattoo. We have a very strong focus on schools. We are able to build fully custom nursing/med school kits in our FDA-Certified Kit Packing Facility. We also have products to service the Food & Beverage Industry, Spa. and Janitorial. There is no limit for what AOSS can bring to the table!

Yes, AOSS offers a range of nitrile, latex, and vinyl gloves, lab coats, frocks, gauze, and bandages. One of our main focuses in innovation is expanding our own product lines in order to offer our customers quality products at the best price point possible. With the AOSS stamp of approval, you know you are getting a product you can trust.

Nitrile gloves are durable, puncture-resistant, and ideal for those with latex allergies. Latex gloves are flexible and provide a snug fit but may cause allergies for some users. Vinyl gloves are cost-effective and suitable for low-risk tasks but are less durable than nitrile and latex.  

Consumers can shop directly on aossmedicalsupply.com by adding items to the cart and completing checkout. Facilities can set up accounts for special pricing by visiting our Contact Us page, where a customer service representative will assist you. For products marked "Physician's License Required," you must submit a valid physician's license through our Forms page before the product can be shipped.

AOSS provides Medical, Education, Emergency Preparedness, and Correctional Facility kits. Custom kits can also be created to meet your needs. Contact customerservice@aossmedical.com for more information.